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Policies & Procedures

The University of North Carolina at Chapel Hill

The University is a complex institution. Although there are University-wide policies, each school within the University has its own policies on some matters, and each department and center or institute may have its own policies and procedures.

One of our functions is helping visitors to understand the University’s various policies and procedures and identify which policies pertain to their particular situations.

These links may be helpful:

Professional Standards

The University of North Carolina at Chapel Hill’s ombuds officers follow the ethical guidelines and standards of practice of The International Ombudsman Association.

Standards of Practice

The University Ombuds is guided by the principles developed by the leading international professional associations of ombuds.

  • The International Ombudsman Association's Code of Ethics
  • The International Ombudsman Association's Standards of Practice
ombuds@unc.edu