Resources
USEFUL DOCUMENTS
The following documents are useful tools and we encourage sharing them when needed.
- The University Ombuds Office print brochure (pdf)
- UNC University Ombuds Office Charter (pdf)
- Dealing with Stressful or Unstable Workplace Situations
- Elements of an Effective Apology
- Guidelines for Interpersonal Communication
- Informal Conflict Resolution Strategies
- Making a Record
- Managing Interpersonal Conflicts of Interest
- Ombuds Office Resources for Employment Conflicts
- Responses to Offensive or Harassing Behavior
- The Power of Apologies
- Writing a Letter